‣ IN A FEW WORDS | Experience the pinnacle of electric biking with the Engwe P20. Crafted with precision engineering and cutting-edge technology, this electric bike is designed to revolutionize your commuting experience. Every feature is meticulously crafted to elevate your ride, from its exclusive torque-sensing algorithm to its convenient portability.

‣ POWERFUL MOTOR | Features a powerful 36V 250W octagonal motor. Exhilarating power is achieved with virtually no sound. Immediate Response, Smooth Riding: Say goodbye to sluggish starts and uneven acceleration. Our exclusive torque-sensing algorithm delivers immediate response, ensuring a smooth and seamless riding experience. With 3-speed PAS, you'll effortlessly glide through your journey with precision and control.

‣ DESIGN THAT PERFORMS | The premium build and eye-catching design. As good as it looks, the C20 Pro performs even better. Up to 150km (Moped mode) and 60-70 KM (Electric mode） on a single charge and easily conquer steep hills and 20-degree inclines.

‣ RIDING IN COMFORT | The height-adjustable seat and handlebar give you complete control over the comfort level of your adventure. And the high-performance 20*3.0 inch air-filled tires deliver smooth, stable rides — even on uneven pavement. Low Maintenance, High Performance: Engineered for durability and reliability, the Engwe P20 is built to last. Thanks to its carbon belt drive, enjoy maintenance-free operation for up to 33,000km. Say goodbye to frequent servicing and hello to hassle-free riding.

‣ UNMATCHED BATTERY | Power through your daily commute with confidence. The long-lasting battery offers an impressive range of up to 100km on a single charge. You're set for five days of uninterrupted riding with just two charges. Never worry about running out of power again. Advanced Technology, Superior Performance: Equipped with a powerful 36V 250W Spoke Motor and a 36V 9.6Ah battery, the Engwe P20 delivers unparalleled performance. Enjoy a smooth and reliable ride every time, whether navigating city streets or tackling challenging terrain.

‣ CONVENIENT PORTABILITY | Easy Storage: Need to hop on public transport or store your bike in a tight space? No problem. The Engwe P20 folds in 10 seconds, making it perfect for urban living. At only 18.4kg, it is a breeze to carry.

PEACE OF MIND, GUARANTEED | Your safety and security are paramount. That's why the Engwe P20 is equipped with an effective anti-theft battery safety lock, providing peace of mind wherever your journey takes you.

‣ HIGH-QUALITY BRAKE & GEAR SHIFT SYSTEM | Equipped with front and rear double disc brakes for powerful braking and keeping you safe; The horn and the bright LED headlight are equipped for night riding safety.

‣ GREEN SOLUTION FOR TRANSPORT | Electric Vehicles are not just the wave of the future; they're saving our planet. Electric Bikes―European personal transportation choice helps to boom the market of electric scooters and e-bikes.

‣ SERVICE FIRST | We provide a 7/24 hours after-sales service period—the One-year warranty for the ENGWE P20.

TECH SPECS

• Designed by ENGWE
• Model: P20 PRO

PERFORMANCE

• Material: 6061 Aluminum Alloy
• Motor: 250W
• Torque: 42N.m
• Battery: 36V 9.6Ah Lithium-ion*1
• Tires: 20 x 1.95 Tires
• Brake: Hydraulic Disc Brakes
• Display: SW102/2
• Battery: 36V 9.6Ah Lithium-ion*1
• Speed: 25KM/H
• Mileage: 100KM
• Charging Time: 5H
• Bike Weight: 18.5kg (40.7 lbs)
• Gross Weight: 22kg (55 lbs)

What's in the Box?

• P20 E-bike
• 36V9.6Ah Removable Internal Lithium-ion
• Thumb Throttle
• Rear Rack
• Front & Rear Fenders
• Pedals
• Battery Charger
• Assembly Tools
• User Manual

US/EU FREE AFTER-SALES SERVICE

• Support free replacement during the warranty
• 12 Months essential components warranty

1. Warranty and Guarantee

The warranty period for e-bikes is as follows. If the customer finds non-human damage within the warranty period, we will send the replacement parts free of charge.

After the warranty period, the customer has to pay for the replacement parts and shipping fees. The e-bikes we sell are factory-new regular products; all parts are the same as the originals.

To help customers solve problems with accessories quickly, the accessories purchased separately are sold at cost; therefore, except for DOA, they are not covered by warranty.

We want your experience with us to be perfect—so we've chosen the fastest, safest, and most reliable shipping method for each product on our site.

The model ENGWE P20 is available in the United States and European Union Countries. Free shipping and customs tax are included.

SHIPPING PARTNERS

‣ UPS Express®—International
‣ DHL EXPRESSWORLDWIDE®
‣ DPD EXPRESS®

SHIPPING COST

FREE SHIPPING for all orders.

SHIPPING TIME

The processing time for orders is seven days.

Once your ENGWE P20 is dispatched, the delivery time is:

‣ 7 to 15 days for the UNITED STATES
‣ 7 to 15 days for EUROPEAN COUNTRIES

‣ Austria
‣ Belgium
‣ Bulgaria
‣ Croatia
‣ Czech Republic
‣ Denmark
‣ Estonia
‣ Finland
‣ France
‣ Germany
‣ Greece
‣ Hungary
‣ Ireland
‣ Italy
‣ Latvia
‣ Lithuania
‣ Luxembourg
‣ Netherlands
‣ Poland
‣ Portugal
‣ Romania
‣ Slovakia
‣ Slovenia
‣ Spain
‣ Sweden

Please email help@e-inthezone.com if you have any questions about the typical shipping time of your order to your region.

INTHEZONE PAYMENT TYPES: 

‣ Visa

‣ Master Card

‣ American Express

‣ Apple Pay

‣ Klarna

‣ Paypal

HOW CAN I PAY?

You can use any payment types listed at the bottom of the page for your order. Your details are safe with us as we take security very seriously indeed.

We also take fraud very seriously, so all credit and debit cardholders are subject to validation, authorization and security Checks by both the card issuer and us.

SHOP NOW, PAY WITH KLARNA

Pay in 3 Installments? Pay later in 30 days? Get financing up to 36 months to pay? Try Klarna & find out which payment methods your country supports Now!

HOW DO I USE MY DISCOUNT/PROMO CODE?

You must enter your discount/promo code on the 'confirm & pay' order summary. Under your order details, you'll see Promo Code - click on this and enter your code in the drop-down box.

Once you've entered the code, click on 'Update', which will apply to your order. You'll be able to check this underneath the items as the discount value will have been removed and the price amended. You must enter the discount/promo code when checking out, as it can't be applied later.

RULES

‣ Only one discount/promo code is available per order.

‣ As our discount/promo codes vary, so do the terms and conditions of each, so make sure you check when you receive any codes.

If your discount code is not working, then please get in touch with us at help@e-inthezone.com.

We aim to respond to all emails within 48 hours and welcome feedback.

F.A.Q.―Frequently asked questions

WHAT IS E-INTHEZONE.COM?

The Lifestyle Adventure Company Focuses On Electric Mobility And Youth Culture. We're An Electric Motorcycle Label, And An Official Authorized Sales Partner Of E-bike Industry-Leading Brands ―" Enjoy The Ride In Good Vibes."

FROM WHERE ARE YOUR PRODUCTS SHIPPED?

Our products are manufactured and shipped from warehouses in the U.S.A.―the U.K.―Europe, and Australia.

DO YOU SHIP TO MY COUNTRY?

We ship to the U.S., U.K. and European countries and Australia.

WILL I PAY TAXES FOR YOUR PRODUCTS?

Our products have stock in our US/EU/UK/AUS warehouses are TAX INCLUDED ― so you do not need to pay an extra sum after placing an order with us.

Tax included for:

‣ THE UNITED STATES

‣ EUROPEAN COUNTRIES

‣ THE UNITED KINGDOM

‣ AUSTRALIA

CAN I LEGALLY DRIVE AN ELECTRIC MOTORCYCLE IN MY COUNTRY?

The E.E.C. approves the INTHEZONE ELECTRIC MOTORCYCLES, a C.O.C. certificate―our customers can get a number plate and legally drive it on the road traffic in the United States and Europe. If you're living in other countries, please consult the transit legislation of your country.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit and debit cards, including Visa, MasterCard and American Express. Also, Klarna, Paypal, Apple Pay and Google Pay are available.

HOW DO I USE MY DISCOUNT/PROMO CODE?

You must enter your discount/promo code in the 'confirm & pay' order summary section. Under your order details, you'll see Promo Code - click on this and enter your code in the drop-down box.

Once you've entered the code, click on 'Update', which will apply to your order. You'll be able to check this underneath the items as the discount value will have been removed and the price amended. You must enter the discount/promo code when checking out.

HOW MUCH DOES SHIPPING COST?

We offer FREE WORLDWIDE SHIPPING for all products.

WHAT ARE YOUR SHIPPING PARTNERS?

‣ U.P.S. Express®―International

‣ DHL EXPRESSWORLDWIDE®

‣ DPD EXPRESS®

WHAT IS THE DELIVERY TIME?

‣ 3―8 days for U.P.S.

‣ 3―8 days for DHL

‣ 3―8 days for D.P.D.

Shipping method and time estimates for each product are available on the SHIPPING INFORMATION tab.

HOW DO I TRACK MY ORDER?

You can track your order using this online application ParcelApp. Your tracking will show information once it gets scanned by our shipping company. Please wait 2―7 days for it to display data.

HOW CAN I RETURN OR EXCHANGE A PRODUCT?

INTHEZONE customers have the right to return or exchange any product within 7 ( seven ) days of delivery. If you wish to return your order or have any questions about the return process, please contact our customer service at help@e-inthezone.com.

I DID NOT FIND THE ANSWER TO MY QUESTION. HOW CAN I GET IN TOUCH WITH THE CUSTOMER SUPPORT?

You are always welcome to contact us. Please send us an email at help@e-inthezone.com. We aim to respond to all emails within 48 hours and welcome feedback.

We look forward to hearing from you!