Discover the ENGWE MAPFOUR N1 AIR – Lightweight & Efficient

The ENGWE MAPFOUR N1 AIR is the perfect choice for riders seeking a comfortable and efficient electric bike for daily commuting and leisurely rides. Built with high-quality components, a durable frame, and superior suspension, this model ensures a smooth riding experience on various terrains.

1. ENGWE Mapfour N1 Air User Manual
N1 Air: Please click here to view Mapfour N1 Air User Manual.
N1 Air ST: Please click here to view Mapfour N1 Air ST User Manual.
(You can find the instructions in additional languages by click here.)

2. Compliance with EU regulations
Please click here to view the CE certificate for the N1 Air.
Please click here to view the CE certificate for the N1 Air ST.

3. ENGWE APP Manual
Please click here to view ENGWE APP User Manual.
Please click here to view the ENGWE APP video tutorial.

4. How to assemble N1 Air ST e-bike:
Please click here to view the instructional bike assembly video for the N1 Air ST.

‣ Why Choose the ENGWE MAPFOUR N1 AIR?

• Lightweight & Portable: The sleek frame design makes it easy to handle and transport.

• Long Battery Life: Ride further with an efficient 48V battery that supports long commutes.

• Enhanced Comfort: Ergonomic saddle and front suspension absorb shocks for a pleasant ride.

• Reliable Braking System: Ensures safety with responsive disc brakes.

• Versatile for All Terrains: Suitable for urban streets and light off-road trails.

‣ Key Features:

• Motor: High-performance 250W brushless motor

• Battery: 48V 15.6Ah removable lithium battery

• Range: Up to 120 km (pedal assist mode)

• Top Speed: 25 km/h (EU regulations compliant)

• Frame: Lightweight and durable aluminum alloy

• Suspension: Front suspension fork for a smoother ride

• Tires: 20-inch all-terrain tires for enhanced stability

• Brakes: Front and rear disc brakes for reliable stopping power

• Gearing System: Shimano 7-speed transmission

• Display: Smart LCD display with real-time riding stats

• Lights: Integrated front and rear LED lights for safe nighttime riding

SPECS

• Material: Carbon Fiber Frame
• Aluminium: Fork
• Motor: MIVICE M070 Rear Hub Motor
• Sensor: Torque Sensor
• Max Torque: 40 Nm
• Tires: 700*38C Spoke Tires
• Lights: Front light & Solar Tail Light
• Transmission System: SHIMANO 7-Speed
• Brakes 160mm Front & Rear Mechanical Disc Brakes
• Battery 36V 10Ah SAMSUNG Removable Lithium-ion
• Speed: 25 km/h
• Mileage: 100 km (PAS 1 level)
• Charging Time: About 5-8H
(The charging time of the battery depends on the usage of the battery.)
• Maximum Climbing degree: 10°
• Display: LCD Color Display
• Bike Weight: 15.6 kg (34.39 lbs)
• Gross Weight: 25.4 kg (55.99 lbs

PACKAGE CONTENTS

• N1 Air E-bike *1
• Battery 36V 10Ah SAMSUNG Lithium-Ion *1
• 48V 2Ah Battery Charger *1
• Pedals *2
• Front & Rear Fenders *1
• Bike Kickstand *1
• Assembly Tools *1
• User Manual *1

EU FREE AFTER-SALES SERVICE

Warranty Coverage:

• Frame: 12 months

• Covers issues like natural deformation, open welding, desoldering, and fractures due to manufacturing defects.
• Excludes damages from self-modification or collisions.
• Front Fork, Components, Handlebars, Folding Tubes, Saddle Tubes: 12 months

• Excludes damages from self-modification or collisions.
• Tire: 1 month

• Covers manufacturing defects.
• Excludes punctures from sharp objects, issues due to insufficient tire pressure, or damages from obstacles like speed bumps or potholes.
• Saddles, Plastic Parts, Brake Rotors, Brake Pads, Brake • Cables: 3 months

• Excludes damages from collisions, self-modification, or other user-induced causes.
• Kickstand, Fenders, Rear Racks, Pedals, Grips, Cranks, • Chainrings, Front Hubs, Rear Hubs, Chains, Shifters, Rear Derailleur, Derailleur Protective Cover, Flywheel, Shock Absorber, Bell, Horn, Lifting Lug, Connecting Rod Piece: 6 months

• Excludes damages from collisions, self-modification, or other user-induced causes.

• Important Notes:

The warranty covers non-human damage issues within the specified periods, providing free replacement parts.
After the warranty period, customers are responsible for the cost of replacement parts and shipping fees.
Second-hand and modified e-bikes are not covered under this warranty.

For detailed information and to initiate a warranty claim, please refer to ENGWE's official warranty page.

We want your experience with us to be perfect—so we've chosen the fastest, safest, and most reliable shipping method for each product on our site.

The model ENGWE MAPFOUR N1 AIR is available in the EUROPEAN UNION COUNTRIES. Free shipping and customs tax include.

SHIPPING PARTNERS

‣ UPS Express®—International
‣ DHL EXPRESSWORLDWIDE®
‣ DPD EXPRESS®

SHIPPING COST

FREE SHIPPING for all orders.

SHIPPING TIME

The processing time for orders is seven days.

Once your ENGWE MAPFOUR N1 AIR is dispatched, the delivery time is:

‣ 7 to 15 days for EUROPEAN COUNTRIES

‣ Austria
‣ Belgium
‣ Bulgaria
‣ Croatia
‣ Czech Republic
‣ Denmark
‣ Estonia
‣ Finland
‣ France
‣ Germany
‣ Greece
‣ Hungary
‣ Ireland
‣ Italy
‣ Latvia
‣ Lithuania
‣ Luxembourg
‣ Netherlands
‣ Poland
‣ Portugal
‣ Romania
‣ Slovakia
‣ Slovenia
‣ Spain
‣ Sweden

Please email help@e-inthezone.com if you have any questions regarding the typical shipping time of your order to your region.

At InTheZone Electric Mobility, we offer various secure and flexible payment options to make your purchase easy and hassle-free.

Available Payment Methods

• Humm Financing – Spread the cost over 12, 24, or 36 months
• Klarna – Choose to Pay in 3
• PayPal – Secure and convenient online payments

Buy Now, Pay Later with Humm

Want to finance your electric bike or scooter? Humm lets you pay in easy monthly installments.

• Flexible payment plans: 12, 24, or 36 months
• Quick and simple online approval process
• Transparent terms with no hidden fees
• Get your electric vehicle today and pay over time

How to use Humm:

1. Select Humm as your payment option at checkout.
2. Complete the quick online application.
3. Once approved, make affordable monthly payments while enjoying your new ride.

Click here to learn more about Humm Financing

Do you know how I can pay?

• You can use any payment methods listed at the bottom of our website.
• All transactions are secure and encrypted to protect your details.
• Payments made by debit and credit cards are subject to validation, authorisation, and security checks conducted by both the card issuer and ourselves.

How to Use a Discount Code

If you have a promo or discount code, follow these steps:

1. On the Confirm & Pay page, find the Promo Code box.
2. Enter your discount code.
3. Click Update, and the discount will apply to your order.

Important Notes:

• Only one discount code per order.
• Each code may have specific terms & conditions, so check the details before use.
• Discounts cannot be applied after checkout.

If your code isn’t working, contact us at help@e-inthezone.com – we aim to respond within 48 hours.

F.A.Q.―Frequently asked questions

WHAT IS E-INTHEZONE.COM?

The Lifestyle Adventure Company Focuses On Electric Mobility And Youth Culture. We're An Electric Motorcycle Label, And An Official Authorized Sales Partner Of E-bike Industry-Leading Brands ―" Enjoy The Ride In Good Vibes."

FROM WHERE ARE YOUR PRODUCTS SHIPPED?

Our products are manufactured and shipped from warehouses in the U.S.A.―the U.K.―Europe, and Australia.

DO YOU SHIP TO MY COUNTRY?

We ship to the U.S., U.K. and European countries and Australia.

WILL I PAY TAXES FOR YOUR PRODUCTS?

Our products have stock in our US/EU/UK/AUS warehouses are TAX INCLUDED ― so you do not need to pay an extra sum after placing an order with us.

Tax included for:

‣ THE UNITED STATES

‣ EUROPEAN COUNTRIES

‣ THE UNITED KINGDOM

‣ AUSTRALIA

CAN I LEGALLY DRIVE AN ELECTRIC MOTORCYCLE IN MY COUNTRY?

The E.E.C. approves the INTHEZONE ELECTRIC MOTORCYCLES, a C.O.C. certificate―our customers can get a number plate and legally drive it on the road traffic in the United States and Europe. If you're living in other countries, please consult the transit legislation of your country.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit and debit cards, including Visa, MasterCard and American Express. Also, Klarna, Paypal, Apple Pay and Google Pay are available.

HOW DO I USE MY DISCOUNT/PROMO CODE?

You must enter your discount/promo code in the 'confirm & pay' order summary section. Under your order details, you'll see Promo Code - click on this and enter your code in the drop-down box.

Once you've entered the code, click on 'Update', which will apply to your order. You'll be able to check this underneath the items as the discount value will have been removed and the price amended. You must enter the discount/promo code when checking out.

HOW MUCH DOES SHIPPING COST?

We offer FREE WORLDWIDE SHIPPING for all products.

WHAT ARE YOUR SHIPPING PARTNERS?

‣ U.P.S. Express®―International

‣ DHL EXPRESSWORLDWIDE®

‣ DPD EXPRESS®

WHAT IS THE DELIVERY TIME?

‣ 3―8 days for U.P.S.

‣ 3―8 days for DHL

‣ 3―8 days for D.P.D.

Shipping method and time estimates for each product are available on the SHIPPING INFORMATION tab.

HOW DO I TRACK MY ORDER?

You can track your order using this online application ParcelApp. Your tracking will show information once it gets scanned by our shipping company. Please wait 2―7 days for it to display data.

HOW CAN I RETURN OR EXCHANGE A PRODUCT?

INTHEZONE customers have the right to return or exchange any product within 7 ( seven ) days of delivery. If you wish to return your order or have any questions about the return process, please contact our customer service at help@e-inthezone.com.

I DID NOT FIND THE ANSWER TO MY QUESTION. HOW CAN I GET IN TOUCH WITH THE CUSTOMER SUPPORT?

You are always welcome to contact us. Please send us an email at help@e-inthezone.com. We aim to respond to all emails within 48 hours and welcome feedback.

We look forward to hearing from you!