HIGHLIGHTS

‣ The electric bike has a powerful 48V 13Ah battery, enabling it to travel up to 66km on purely electric power and 140km on power assist mode, making it suitable for long rides in urban or mountain terrains.

‣ With a 250W motor, the bike can reach a maximum speed of 25km/h and deliver a peak power of 500W and a maximum torque of 50N.m, providing a smooth and effortless riding experience.

‣ The bike has a Shimano 7-speed transmission, allowing riders to switch between gears and adjust to different terrains easily. It also features a front mechanical suspension, ensuring a comfortable ride on rough roads.

‣ The LCD meter provides riders real-time information on speed, battery level, and distance travelled, enhancing the overall riding experience. The LED headlight and 48V taillight ensure maximum visibility and safety on the road.

‣ The bike is suitable for riders of heights ranging from 155-210cm and can support a maximum load of 120kg. The 20*4.0-inch tire and 12cm pedal height provide stability and balance for riders, making it an ideal choice for commuting and leisure activities.

‣ Pure electric, by Assistant mode and by yourself, you can choose the purely electric mode to enjoy a relaxing time and use it for exercising. Changing power levels is accessible by pressing the "M" key according to your needs.

‣ The E-bike adopts a perfect aluminium alloy frame, high toughness, and vital corrosion resistance feature. The front fork is high-strength carbon steel packed with premium comfort shock absorption. With its lightweight and efficient design, the Aluminum alloy 20-inch wheel is suited to both urban and trail environments.

General

• Brand: ENGWE
• Type: Electric Bike
• Model: L20
• Color: Pink, White, Black, Green

Specs

• Battery: 48V 13Ah
• Charging Time: 6.5h
• Motor: 250W
• Max Speed: 25km/h
• Pure Electric Mileage: 66km
• Power Assist Mileage: 140km
• Applicable Terrain: Urban / Mountain
• Load: 120kg
• Pedal Height: 12cm
• Suitable Height: 155-210cm
• Rated Voltage: 48V
• Rated Current: 18A
• Tire: 20*4.0 inch
• Peak Power: 960W
• Max Torque: 50N.m
• Front Suspension: Mechanical Suspension
• Transmission: Shimano 7-speed Transmission
• Charger: 48V 2A
• Brake: Mechanical Brake
• Headlight: LED
• Taillight: 48V
• Meter: LCD

Weight & Size

• Product Weight: 34kg
• Package Weight: 42kg
• Product Size(L x W x H): 173.7 x 70 x 114cm
• Package Size(L x W x H): 148 x 30 x 76cm

Package Contents

• 1 x ENGWE L20 Electric Bike
• 1 x Battery Charger
• 1 x Tool Kit
• 1 x User Manual

We want your experience with us to be perfect—so we've chosen the fastest, safest, and most reliable shipping method for each product on our site.

The model ENGWE L20 is available in the UNITED STATES AND EUROPEAN UNION COUNTRIES/UNITED KINGDOM. Free shipping and customs tax include.

SHIPPING PARTNERS

‣ UPS Express®—International
‣ DHL EXPRESSWORLDWIDE®
‣ DPD EXPRESS®

SHIPPING COST

FREE SHIPPING for all orders.

SHIPPING TIME

The processing time for orders is seven days.

Once your ENGWE L20 is dispatched, the delivery time is:

‣ 7 to 15 days for the UNITED STATES
‣ 7 to 15 days for EUROPEAN COUNTRIES
‣ 7 to 15 days for UNITED KINGDOM

‣ Austria
‣ Belgium
‣ Bulgaria
‣ Croatia
‣ Czech Republic
‣ Denmark
‣ Estonia
‣ Finland
‣ France
‣ Germany
‣ Greece
‣ Hungary
‣ Ireland
‣ Italy
‣ Latvia
‣ Lithuania
‣ Luxembourg
‣ Netherlands
‣ Poland
‣ Portugal
‣ Romania
‣ Slovakia
‣ Slovenia
‣ Spain
‣ Sweden

Please email help@e-inthezone.com if you have any questions regarding the typical shipping time of your order to your region.

INTHEZONE PAYMENT TYPES: 

‣ Visa

‣ Master Card

‣ American Express

‣ Apple Pay

‣ Klarna

‣ Paypal

HOW CAN I PAY?

You can use any payment types listed at the bottom of the page for your order. Your details are safe with us as we take security very seriously indeed.

We also take fraud very seriously, so all credit and debit cardholders are subject to validation, authorization and security Checks by both the card issuer and us.

SHOP NOW, PAY WITH KLARNA

Pay in 3 Installments? Pay later in 30 days? Get financing up to 36 months to pay? Try Klarna & find out which payment methods your country supports Now!

HOW DO I USE MY DISCOUNT/PROMO CODE?

You must enter your discount/promo code on the 'confirm & pay' order summary. Under your order details, you'll see Promo Code - click on this and enter your code in the drop-down box.

Once you've entered the code, click on 'Update', which will apply to your order. You'll be able to check this underneath the items as the discount value will have been removed and the price amended. You must enter the discount/promo code when checking out, as it can't be applied later.

RULES

‣ Only one discount/promo code is available per order.

‣ As our discount/promo codes vary, so do the terms and conditions of each, so make sure you check when you receive any codes.

If your discount code is not working, then please get in touch with us at help@e-inthezone.com.

We aim to respond to all emails within 48 hours and welcome feedback.

F.A.Q.―Frequently asked questions

WHAT IS E-INTHEZONE.COM?

The Lifestyle Adventure Company Focuses On Electric Mobility And Youth Culture. We're An Electric Motorcycle Label, And An Official Authorized Sales Partner Of E-bike Industry-Leading Brands ―" Enjoy The Ride In Good Vibes."

FROM WHERE ARE YOUR PRODUCTS SHIPPED?

Our products are manufactured and shipped from warehouses in the U.S.A.―the U.K.―Europe, and Australia.

DO YOU SHIP TO MY COUNTRY?

We ship to the U.S., U.K. and European countries and Australia.

WILL I PAY TAXES FOR YOUR PRODUCTS?

Our products have stock in our US/EU/UK/AUS warehouses are TAX INCLUDED ― so you do not need to pay an extra sum after placing an order with us.

Tax included for:

‣ THE UNITED STATES

‣ EUROPEAN COUNTRIES

‣ THE UNITED KINGDOM

‣ AUSTRALIA

CAN I LEGALLY DRIVE AN ELECTRIC MOTORCYCLE IN MY COUNTRY?

The E.E.C. approves the INTHEZONE ELECTRIC MOTORCYCLES, a C.O.C. certificate―our customers can get a number plate and legally drive it on the road traffic in the United States and Europe. If you're living in other countries, please consult the transit legislation of your country.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit and debit cards, including Visa, MasterCard and American Express. Also, Klarna, Paypal, Apple Pay and Google Pay are available.

HOW DO I USE MY DISCOUNT/PROMO CODE?

You must enter your discount/promo code in the 'confirm & pay' order summary section. Under your order details, you'll see Promo Code - click on this and enter your code in the drop-down box.

Once you've entered the code, click on 'Update', which will apply to your order. You'll be able to check this underneath the items as the discount value will have been removed and the price amended. You must enter the discount/promo code when checking out.

HOW MUCH DOES SHIPPING COST?

We offer FREE WORLDWIDE SHIPPING for all products.

WHAT ARE YOUR SHIPPING PARTNERS?

‣ U.P.S. Express®―International

‣ DHL EXPRESSWORLDWIDE®

‣ DPD EXPRESS®

WHAT IS THE DELIVERY TIME?

‣ 3―8 days for U.P.S.

‣ 3―8 days for DHL

‣ 3―8 days for D.P.D.

Shipping method and time estimates for each product are available on the SHIPPING INFORMATION tab.

HOW DO I TRACK MY ORDER?

You can track your order using this online application ParcelApp. Your tracking will show information once it gets scanned by our shipping company. Please wait 2―7 days for it to display data.

HOW CAN I RETURN OR EXCHANGE A PRODUCT?

INTHEZONE customers have the right to return or exchange any product within 7 ( seven ) days of delivery. If you wish to return your order or have any questions about the return process, please contact our customer service at help@e-inthezone.com.

I DID NOT FIND THE ANSWER TO MY QUESTION. HOW CAN I GET IN TOUCH WITH THE CUSTOMER SUPPORT?

You are always welcome to contact us. Please send us an email at help@e-inthezone.com. We aim to respond to all emails within 48 hours and welcome feedback.

We look forward to hearing from you!