Discover the ultimate urban ride with the SAMEBIKE TDE10Z Commuter Electric Bike! Designed for city explorers, this sleek e-bike combines style, power, and convenience. Featuring a robust 250W motor and a long-lasting battery, it effortlessly conquers hills and extends your travel range. Its lightweight aluminum frame ensures easy handling, while the comfortable saddle and adjustable handlebars provide a perfect fit. Equipped with reliable disc brakes and bright LED lights, safety is guaranteed day or night. Elevate your daily commute—ride smarter, faster, and greener with the SAMEBIKE TDE10Z!

• Powerful 250W Brushless Motor for Smooth and Efficient Riding

• Provides consistent pedal assistance and effortless acceleration, making uphill climbs and long-distance commutes easier and more enjoyable.

• High-Capacity Removable Lithium-Ion Battery for Extended Range

• Offers up to 50 km (31 miles) on a single charge, allowing you to travel longer distances without worrying about battery life. Easily removable for convenient charging anywhere.

• Lightweight and Durable Aluminum Alloy Frame for Enhanced Portability

• Combines strength and lightness, making the bike easy to carry, maneuver, and store, perfect for urban environments and daily commuting.

• Comfortable Adjustable Saddle and Handlebars for Personalized Fit

• Ensures ergonomic riding posture, reducing fatigue and enhancing comfort during long rides or daily use.

• Reliable Mechanical Disc Brakes for Superior Stopping Power

• Provides quick and safe braking performance in all weather conditions, increasing rider safety and control.

• Bright Integrated LED Headlight and Rear Light for Increased Visibility

• Enhances safety by improving visibility during night rides or low-light conditions, alerting pedestrians and vehicles to your presence.

• Multi-Mode Pedal Assist and Throttle Control for Flexible Riding Experience

• Choose between pedal assist levels or throttle-only mode to customize your ride based on terrain, energy, and speed preferences.

• Compact Foldable Design for Easy Storage and Transport

• Folds quickly to fit in car trunks, closets, or small apartments, making it ideal for commuters with limited space.

• Wide Anti-Slip Tires for Stable and Comfortable Urban Riding

• Provides excellent grip and shock absorption on various road surfaces, ensuring a smooth and safe ride.

• Integrated LCD Display for Real-Time Monitoring of Speed, Battery, and Distance

• Keeps you informed about your ride stats, helping you manage power consumption and plan your trips effectively.

‣ SERVICE FIRST | We provide a 7/24 hours after-sales service period—the ONE-YEAR warranty.

SPECIFICATIONS

• Motor: 250W brushless motor

• Battery: 36V 10.4Ah removable lithium-ion battery

• Maximum Speed: 24 km/h (regulated to comply with EU standards)

• Range: Approximately 35-50 km per charge (depending on riding conditions)

• Frame: Lightweight aluminum alloy, foldable design for portability

• Wheel Size: 26 × 1.95 inches

• Brakes: Mechanical disc brakes for reliable stopping power

• Gears: Shimano 7-speed shifter

• Handlebar Height: Approximately 42.5 inches

• Tires: Wide, anti-slip tires for stable urban riding

• Lighting: Integrated bright LED headlight and rear light for safety

• Display: LCD screen showing speed, battery level, distance, and pedal assist mode

• Pedal Assist: Multiple levels plus throttle mode for flexible riding

• Folded Dimensions: Compact for easy storage and transport (exact folded size not specified)

• Weight: Lightweight frame for easy carrying (exact weight not specified)

• Additional Features: USB charging port, ergonomic saddle and adjustable handlebars for comfort

US/EU FREE AFTER-SALES SERVICE

• Support free replacement during the warranty
• 12 Months essential components warranty

SAMEBIKE RETUN & REFUND POLICY (EU)

🔁 General Returns (E-Bikes)
Eligibility: New and unused e-bikes can be returned within 14 days.

Fee: A €185 per bike fee applies (covers shipping and restocking).

Box Requirement: Use the original box. If damaged, contact support.

Return Process:

Contact support via message or email: help@e-inthezone.com

You’ll receive a return label by email.

Print and attach the label to the original box.

Courier pickup will be arranged.

After inspection, refund will be processed within 2–5 business days.

⚠️ Broken Items
Action: Send photos/videos of the issue.

Resolution: Replacement or refund arranged within 3 business days.

Refund Timing: Full refund processed within 1–2 business days.

💸 Refund Amounts
E-Bikes: Order value minus €185 (e.g., €1019 - €185 = €834 refund).

Broken Items: Full refund.

Accessories: Full refund, but you pay return shipping to the nearest warehouse.

⏱️ Refund Timing
Broken items: 1–2 business days.

E-Bikes & Accessories: 2–5 business days after package is received and checked.

We want your experience with us to be perfect—so we've chosen the fastest, safest, and most reliable shipping method for each product on our site.

The model SAMEBIKE TDE10Z Is available in the EU. Free shipping and customs tax are included.

SHIPPING PARTNERS

‣ UPS Express®—International
‣ DHL EXPRESSWORLDWIDE®
‣ DPD EXPRESS®

SHIPPING COST

FREE SHIPPING for all orders.

SHIPPING TIME

The processing time for orders is seven days.

Once your SAMEBIKE TDE10Z is dispatched, the delivery time is:

‣ 7 to 15 days for EUROPEAN COUNTRIES

‣ IRELAND

‣ Austria
‣ Belgium
‣ Bulgaria
‣ Croatia
‣ Czech Republic
‣ Denmark
‣ Estonia
‣ Finland
‣ France
‣ Germany
‣ Greece
‣ Hungary
‣ Ireland
‣ Italy
‣ Latvia
‣ Lithuania
‣ Luxembourg
‣ Netherlands
‣ Poland
‣ Portugal
‣ Romania
‣ Slovakia
‣ Slovenia
‣ Spain
‣ Sweden

Please email help@e-inthezone.com if you have any questions about the typical shipping time of your order to your region.

At InTheZone Electric Mobility, we offer various secure and flexible payment options to make your purchase easy and hassle-free.

Available Payment Methods

• Humm Financing – Spread the cost over 12, 24, or 36 months
• Klarna – Choose to Pay in 3
• PayPal – Secure and convenient online payments

Buy Now, Pay Later with Humm

Want to finance your electric bike or scooter? Humm lets you pay in easy monthly installments.

• Flexible payment plans: 12, 24, or 36 months
• Quick and simple online approval process
• Transparent terms with no hidden fees
• Get your electric vehicle today and pay over time

How to use Humm:

1. Select Humm as your payment option at checkout.
2. Complete the quick online application.
3. Once approved, make affordable monthly payments while enjoying your new ride.

Click here to learn more about Humm Financing

Do you know how I can pay?

• You can use any payment methods listed at the bottom of our website.
• All transactions are secure and encrypted to protect your details.
• Payments made by debit and credit cards are subject to validation, authorisation, and security checks conducted by both the card issuer and ourselves.

How to Use a Discount Code

If you have a promo or discount code, follow these steps:

1. On the Confirm & Pay page, find the Promo Code box.
2. Enter your discount code.
3. Click Update, and the discount will apply to your order.

Important Notes:

• Only one discount code per order.
• Each code may have specific terms & conditions, so check the details before use.
• Discounts cannot be applied after checkout.

If your code isn’t working, contact us at help@e-inthezone.com – we aim to respond within 48 hours.

F.A.Q.―Frequently asked questions

WHAT IS E-INTHEZONE.COM?

The Lifestyle Adventure Company Focuses On Electric Mobility And Youth Culture. We're An Electric Motorcycle Label, And An Official Authorized Sales Partner Of E-bike Industry-Leading Brands ―" Enjoy The Ride In Good Vibes."

FROM WHERE ARE YOUR PRODUCTS SHIPPED?

Our products are manufactured and shipped from warehouses in the U.S.A.―the U.K.―Europe, and Australia.

DO YOU SHIP TO MY COUNTRY?

We ship to the U.S., U.K. and European countries and Australia.

WILL I PAY TAXES FOR YOUR PRODUCTS?

Our products have stock in our US/EU/UK/AUS warehouses are TAX INCLUDED ― so you do not need to pay an extra sum after placing an order with us.

Tax included for:

‣ THE UNITED STATES

‣ EUROPEAN COUNTRIES

‣ THE UNITED KINGDOM

‣ AUSTRALIA

CAN I LEGALLY DRIVE AN ELECTRIC MOTORCYCLE IN MY COUNTRY?

The E.E.C. approves the INTHEZONE ELECTRIC MOTORCYCLES, a C.O.C. certificate―our customers can get a number plate and legally drive it on the road traffic in the United States and Europe. If you're living in other countries, please consult the transit legislation of your country.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit and debit cards, including Visa, MasterCard and American Express. Also, Klarna, Paypal, Apple Pay and Google Pay are available.

HOW DO I USE MY DISCOUNT/PROMO CODE?

You must enter your discount/promo code in the 'confirm & pay' order summary section. Under your order details, you'll see Promo Code - click on this and enter your code in the drop-down box.

Once you've entered the code, click on 'Update', which will apply to your order. You'll be able to check this underneath the items as the discount value will have been removed and the price amended. You must enter the discount/promo code when checking out.

HOW MUCH DOES SHIPPING COST?

We offer FREE WORLDWIDE SHIPPING for all products.

WHAT ARE YOUR SHIPPING PARTNERS?

‣ U.P.S. Express®―International

‣ DHL EXPRESSWORLDWIDE®

‣ DPD EXPRESS®

WHAT IS THE DELIVERY TIME?

‣ 3―8 days for U.P.S.

‣ 3―8 days for DHL

‣ 3―8 days for D.P.D.

Shipping method and time estimates for each product are available on the SHIPPING INFORMATION tab.

HOW DO I TRACK MY ORDER?

You can track your order using this online application ParcelApp. Your tracking will show information once it gets scanned by our shipping company. Please wait 2―7 days for it to display data.

HOW CAN I RETURN OR EXCHANGE A PRODUCT?

INTHEZONE customers have the right to return or exchange any product within 7 ( seven ) days of delivery. If you wish to return your order or have any questions about the return process, please contact our customer service at help@e-inthezone.com.

I DID NOT FIND THE ANSWER TO MY QUESTION. HOW CAN I GET IN TOUCH WITH THE CUSTOMER SUPPORT?

You are always welcome to contact us. Please send us an email at help@e-inthezone.com. We aim to respond to all emails within 48 hours and welcome feedback.

We look forward to hearing from you!